How do I contact Comcast about a problem?

Service Problems If the problem does not clear up, please feel free to chat with us at www.xfinity.com/support/contact-us or call us at 1-800-XFINITY, and a customer service representative will attempt to address that issue.

How do I speak to someone at Comcast?

How to Reach a Real Person at Comcast/Xfinity. Phone: Comcast’s official customer service number is 800-945-2288, but I called a different number, 800-266-2278. You may have to enter a lot of personal information to get connected, including your ZIP code.

Is Comcast still bad?

Despite its reputation for having such terrible service, Comcast actually has pretty mediocre ratings in customer satisfaction surveys. While Comcast still rates well below providers known for great customer service (Verizon, DISH, DIRECTV), Comcast certainly isn’t the worst provider out there.

How do I find out if my Comcast Bill has changed?

Comcast is in the process of updating billing system information in certain markets. If you are impacted by this change, you will be notified by a message in your bill. If you are a Comcast Residential customer, please see the Understanding Your Bill page for specifics regarding changes to your bill.

Do you have to pay your Comcast Business bill online?

Paperless Billing: If you have signed up for Paperless Billing, no action is required. You will continue to receive an email from us every month to let you know when your Comcast Business bill is available to securely view and pay online.

What to do if your Xfinity service is down?

On occasion, your power may start working before your Xfinity services. In those situations, we ask for your patience — our teams work hard to get our services back up and running so you can be connected again. What if my internet is down?

How can I find out if my Xfinity cable box is working?

Identify potential problems and discover easy fixes with the same diagnostic tool used by our agents. Find out how to reset your modem to quickly resolve common issues like slow speeds and problems connecting to your wifi. Find out how to reset your Xfinity cable box to fix larger service issues like on-screen errors, missing channels, and more.

How do you file a complaint to Comcast?

Navigate to the website for the Better Business Bureau, which will attempt to negotiate a resolution to your complaint with Comcast. Select “File a Complaint” from the home screen. Note that the Bureau specializes in complaints that deal with advertising and customer service.

How do you contact Comcast customer service?

Comcast Customer Service Number: 1-844-729-5221. Below is the automated phone menu for the toll free 1-800 number for Comcast customer support. Call Comcast on this number for billing, tech support and customer help. When calling the Customer Support number, you will hear the following automated respons.

What is Comcast billing number?

Comcast Customer Service Live Person Information: Phone Number: The best number to call to reach a human at Comcast Customer Service Department is listed below: Customer Service, Billing & Technical Support: 800-266-2278.

Where to mail Comcast payment?

Comcast Billing Address: The Comcast payment mailing address is: Comcast, PO Box 34744, Seattle, WA 98124-1744 for customers located in the West.