Why did I get charged twice for Amazon order?

Orders may be split into multiple shipments or even multiple orders. Because we charge for items when they’re shipped, this may result in multiple charges. However, the total amount charged should add up to the amount displayed when you placed the order.

What do I do if I was charged twice on Amazon?

File a claim about a transaction

1. Go to your Account Activity, and then sign in.
2. On the Account Activity page, find the appropriate order or transaction, and then click Details.
3. On the View Order Details page, click File/View Claim.
4. Enter information about the transaction as prompted.

What does unauthorized purchase mean?

An unauthorized transaction is any transaction that you didn’t make and you didn’t permit anyone else to make. Unauthorized transactions could be made by someone you don’t know, who finds or steals your card or your account information.

What happens if I get charged twice on my credit card?

If your debit card gets charged twice, contact the merchant responsible for the double charge and explain the situation. You can also contact your bank to dispute the charge if you are unable to resolve the issue with the merchant.

How to report unauthorized access to your Amazon account?

To report suspected fraud or unauthorized access to your account, please contact us toll-free at 866-216-1075. This policy only applies to unauthorized or erroneous transactions or activities involving your Amazon Payments Account (“Payments Account”) and any balances you hold or bank accounts registered with us.

Are there any unauthorized charges on Amazon Pay?

Have you or a family member purchased anything by using your card or bank account on Amazon.com? Certain charges on Amazon.com also will show as Amazon Pay on your bank or credit card statement even though the charge did not originate from your Amazon Pay account.

What to do about fraudulent purchases on your Amazon account?

When I contacted Amazon, the person who I got on the phone just treated it as a return and sent me return labels but I’m not sure she understood these weren’t things I ordered and that they were purchased on someone elses credit card. Is there anything else I should do here besides sending the stuff back?

Is it true that Amazon never calls you?

“Amazon confirmed that they never call people. They only contact you via email,” Stephanie said. “Another observation: when you call Amazon, you do not hear the call center in the background.

Have you or a family member purchased anything by using your card or bank account on Amazon.com? Certain charges on Amazon.com also will show as Amazon Pay on your bank or credit card statement even though the charge did not originate from your Amazon Pay account.

To report suspected fraud or unauthorized access to your account, please contact us toll-free at 866-216-1075. This policy only applies to unauthorized or erroneous transactions or activities involving your Amazon Payments Account (“Payments Account”) and any balances you hold or bank accounts registered with us.

Who is likely to suspect a fraudulent Amazon order?

The most likely suspect someone who lives in your house or super nearby. That also makes sense with Amazon claiming they sent the bank evidence that you did make the purchase—they probably proved that the purchase came from your IP address. Have you tried escalating to Amazon’s higher tiers of customer service?

Is it illegal to receive stuff you didn’t order from Amazon?

The Federal Trade Commission states, “If you receive merchandise that you didn’t order, you have a legal right to keep it as a free gift.” This is meant to protect consumers from dodgy companies that send you stuff and then demand payment, which is illegal, but the latest scam complicates matters. That brings us to the bad news.