Users' questions

Why are my PayPal transactions not showing up?

Why are my PayPal transactions not showing up?

If you are expecting money from someone, but don’t see it under your PayPal balance or pending balance, it could be because: The sender sent the payment to the wrong email address, spelled your email incorrectly, or entered the incorrect phone number.

Does PayPal keep records of closed accounts?

If your account is closed, we may keep your personal data and other information as required by law and according to our data retention policy.

Is putting false information on PayPal illegal?

Since you wanted to know about the legality, definitely the answer is NO. Fake is already falsification, therefore it’s illegal. But if you wanted to know if you can register to paypal using a fake name, then the answer is YES.

Does PayPal activity show up immediately?

Normally, it’s instant. Sometimes there’s Paypal glitch and it takes 3 days.

How far do PayPal records go back?

You can download a report of all your transaction activity for up to the past 7 years into PDF, Quicken, QuickBooks, or as a CSV or TAB file.

Can you enter a fake name on PayPal?

PayPal has no way of verifying your name until you submit required information and then PayPal needs to verify it with the bank account. A person isn’t alllowed to use a fake name; that’s against PayPal policy, but people still do it.

Is PayPal money traceable?

Funds sent via PayPal or bank transfers are traceable, funds sent via Western Union are not. Criminals try to erase the money trail and the person who literally pays the bill will be the middleman. Beware and don’t take any chances! This type of scam involves criminal activity, such hacking into bank accounts.

How can I find out if my PayPal account is still active?

After answering the security questions PayPal will disclose the email address used to log in to your PayPal account. Browse to the PayPal help center if you still can’t access your account.

Are there any horror stories about PayPal freezing accounts?

Be sure to grab it before you leave! Most of the horror stories I’ve read about Paypal through surfing the web have to do with Paypal randomly limiting accounts or freezing funds.

What to do if your PayPal account is not working?

Contact the PayPal customer service department if you are still not able to access your account. You can click on the “Contact Us” link on the bottom of the PayPal home page to contact PayPal via phone or email.

Why is there a chargeback on my PayPal account?

Here are some reasons why some of these safeguards might be triggered. You’ve received an abnormally large amount of money in your account that is way above your average. Someone has filed a complaint to Paypal about your business. A series of chargebacks have been placed against your account.

What to do if you cant access your PayPal account?

1. Downloading the app to see if it will let you in to change / update it in the settings. 2. Log on via, go to and change it in settings. 3. Use the forgotten password option several times. 4. Trying another browser that may let you in without phone verification (then change it when you have logged in). 5.

How to access PayPal account due to phone numbe?

I managed to talk to customer service via chat in the following way: 1 Go to 2 Click “Password and account access.” 3 Click “Login problems”. 4 Scroll down to “Message us” and click it. 5 Click “Chat with us while logged out”. More

What to do if your phone number is wrong on PayPal?

Re: Unable to access paypal account due to phone number being wrong 1. Downloading the app to see if it will let you in to change / update it in the settings. 2. Log on via, go to and change it in settings. 3. Use the forgotten password option several times. 4. Trying

Why is my PayPal account locked on my computer?

Not remembering the password well and logging in many times might lead to your account being locked for security reason. Also note that don’t log in your PayPal account on different computers, tablets or mobile phone (different IP addresses). Your account can also be limited and locked.