Users' questions

When to use a water cut off notice?

When to use a water cut off notice?

Water cut-off notices must be used at any time when the water will be intentionally shut-off at one of your properties. Because water is a required necessity your tenant has a legal right to use, you must give them notice when it won’t be available. Tenants That Won’t Leave

Can a utility company shut off my water without notice?

In Virginia, public utilities providing water service must allow residential customers with serious medical conditions to delay termination of service for a minimum of 30 days up to two times within a 12-month period.

How long does it take for a water service to be shut off?

Before your service is shut off, your water company will take the following steps: Send you a 10-Day Notice. Once you get the notice, the utility company has up to 60 days to shut off your service. Attempt to contact you three days prior to your shut-off date. During winter months (December 1 through

Can a water company shut off water without PUC approval?

All income levels are subject to winter termination unless the water is used in heating. Heat-related water service cannot be terminated without PUC approval. The water company can SHUT OFF YOUR SERVICE WITHOUT GIVING YOU NOTICE for the following reasons:

Water cut-off notices must be used at any time when the water will be intentionally shut-off at one of your properties. Because water is a required necessity your tenant has a legal right to use, you must give them notice when it won’t be available. Tenants That Won’t Leave

In Virginia, public utilities providing water service must allow residential customers with serious medical conditions to delay termination of service for a minimum of 30 days up to two times within a 12-month period.

Before your service is shut off, your water company will take the following steps: Send you a 10-Day Notice. Once you get the notice, the utility company has up to 60 days to shut off your service. Attempt to contact you three days prior to your shut-off date. During winter months (December 1 through

Can a water company disconnect Your Water service?

After proper notice has been provided, your water or sewer utility company can disconnect your water and wastewater service for the reasons listed below: Payment by check which has been rejected for insufficient funds, closed account, or for which a stop payment order has been issued is not deemed to be payment to the utility