Users' questions

What to do if you have a problem with Menards?

What to do if you have a problem with Menards?

If you ever have a problem with your order or service at Menards, we are here to help. Find out how to contact Menards for questions or comments. Contact Us at Menards® Whoops! Menards.com works best with Javascript enabled. Please enable Javascript by going to your browser settings. Uh-oh. Your browser version is no longer supported!

Can you return products purchased at menards.com?

Please bring your receipt or order confirmation email to the Service Desk located at the entrance to the store to return products purchased at any Menards® location to any store. Products purchased on MENARDS.COM® can also be returned to any store.

What happens if you return a tree at Menards?

Menards ® guarantees all perennials, trees, and shrubs for 1 year from date of purchase. If you are not satisfied with your perennial, tree, or shrub, simply return the item with your receipt, and we will gladly exchange or issue in-store credit for your purchase price.

How to contact us at Menards gift registry?

Gift Registry Order Tracker Rebate Center Departments Project Center Weekly Ad Search Sign In Cart Home Help Center Contact Us To find answers faster, check out the FAQ’s for these topics: Orders & ShippingPricing & Payments Credit ProgramsTax Exemption RentalsGift Registries & My List My Project GalleryCOVID-19

Who is the plaintiff in the Menards class action?

A former Menards employee claims that the company secretly records customers at return counters and secretly records employees in the break room. Plaintiff Kenneth R. Bucholz says that he worked for Menards at store locations in both North Dakota and Wisconsin.

Why are there so many complaints about Menards?

Most commonly, consumers tend to contact Menards to ask questions about: Payments and Charges, Cards, Shipping and Delivery. Review authors value the most Location and Layout of Store. Consumers are not pleased with Customer service and Exchange, Refund and Cancellation Policy.

What happens if you miss a Menards rebate?

If you miss the deadline, you technically will not get the rebate. (Some shoppers have reported success mailing in late receipts, but it’s not guaranteed.) One work-around that store employees would prefer you didn’t know about: Repurchase the item during the next sale, then immediately return it using the old receipt.

Please bring your receipt or order confirmation email to the Service Desk located at the entrance to the store to return products purchased at any Menards® location to any store. Products purchased on MENARDS.COM® can also be returned to any store.