What happens if you get refund for canceled concert tickets?

Some originally planned on issuing credits instead of refunds, which did not go over well with consumers, causing many companies to backtrack and change their policies. If you bought tickets for a concert, show, or sporting event that has since been canceled or postponed because of the coronavirus, we’ve got the answers you need.

How do I get a refund for a cancelled event?

Purchases made for a cancelled event made either online or via our Contact Centre are automatically refunded to the credit card used to purchase the tickets. This usually occurs within a week of the event being cancelled but can be delayed depending on outside factors beyond our control.

How do I request a refund from Ticketmaster?

After submitting your request, your refund will be processed to the original method of payment used at time of purchase, once funds are received from the Event Organizer. Please note that, for canceled events, no action is required to receive your refund.

What to do if your Ticketmaster event has been cancelled?

– Ticketmaster Help My event has been cancelled – how do I get a refund? When a promoter advises us that an event is cancelled, Ticketmaster will make every attempt to contact patrons via email, SMS or phone call to notify you of the cancellation and the refund procedure.

Some originally planned on issuing credits instead of refunds, which did not go over well with consumers, causing many companies to backtrack and change their policies. If you bought tickets for a concert, show, or sporting event that has since been canceled or postponed because of the coronavirus, we’ve got the answers you need.

Are there any cancellation refunds for cancelled events?

However, because there are so many canceled and postponed events right now and they’re unable to pay out buyers before getting money back from sellers, the company has turned to no longer offering straight-out refunds at all.

After submitting your request, your refund will be processed to the original method of payment used at time of purchase, once funds are received from the Event Organizer. Please note that, for canceled events, no action is required to receive your refund.

What happens if your Ticketmaster event is cancelled?

If the Event Organizer subsequently determines that your rescheduled or postponed event must be canceled, you will receive a further Notification indicating your options (consistent with Section 1, above). Please see our Purchase Policy for more information.