Users' questions

What can I do if UPS delivers to wrong address?

What can I do if UPS delivers to wrong address?

If you still cannot locate the package, contact the sender of the package to initiate a trace process with UPS. The sender will then follow up with you on the progress of your shipment.

Why was my package delivered to the wrong address?

Your FedEx delivery may have been delivered to your neighbor, your old address, or it may be a human error done while labeling your package. Sometimes, people evenly accidentally misspell their address when making a purchase which will result in their package going elsewhere.

How is mail delivered to my old address?

NOTE: ONLY first class – presorted first class – properly endorsed mail is actually forwarded via an USPS COA (change of address)! So your marketing/junk – presorted STD – “or current resident” mail will continue to be delivered to your old address until SOMEONE (usually the new resident) removes your name/address from the senders mailing list.

What happens if you change your delivery address?

Sometimes it takes longer than expected for the courier to inform the assigned driver about the changes and re-routing of the package. Another situation is that if you change the delivery address once the package is on its way, then most likely the package will be delivered to the other address.

Can a package be misdelivered to another address?

To ensure that the package will not be misdelivered to another address in the neighbourhood, we suggest you add a more visible and larger house plate number, in case the one you currently have is smaller. The tracking status says delivered, but you did not accept the package.

Can I change the delivery address of my package?

Can I change the delivery address of my package? Yes, you can. However, additional restrictions and fees may apply when rerouting packages. Please note that a reroute is not a guaranteed service. Hence the FedEx Money Back Guarantee does not apply to shipments where the delivery address was changed.

Can you keep misdelivered packages?

If it was from an individual and you don’t get satisfaction, you’ll have to resort to calling the cops. Yes, it is illegal for people to keep misdelivered mail and packages, moreso when federal laws are broken (applies to USPS only, not alt delivery services).

Can FedEx redeliver a package?

FedEx can reroute a shipment if it is authorized by the sender. Only one reroute per package is allowed. The new destination address and contact telephone number for the recipient.

Can You redirect package delivered by USPS?

USPS offers this service called “USPS Package Intercept” where users can redirect a domestic shipment to a new address or back to the sender’s address. This service is only applicable when a package hasn’t been released for delivery.