Users' questions

How much is the city water affordability credit?

How much is the city water affordability credit?

To find out more open the forms below: The City Water Affordability Credit Program (Water ACP) offers financial assistance to qualified low-income water utility account holders. The credit is $5 per month with a maximum of $60 in a 12 month period.

Can a collection account be based on a utility debt?

The fact the collection account was based on a utility debt does not change the rules collection agents must follow. In other words, collection agents must follow the Fair Debt Collection Practices Act (FDCPA) regardless of the collection account’s source.

Where do you pay for water and sewer?

Utility Collections is responsible for billing and collecting water and sewer accounts, collection of parking citations, and other related City services. Water and sewer accounts can be paid in person at the Utility Collections Office by mail or by electronic funds transfer through a customer’s bank.

Where is the Department of Public utilities billing and collection?

Utilities Billing and Collection Division 2600 Fresno Street,

Is it easy to pay your city water bill?

Please note: Paying your City water bill and accessing your account information over is phone is now easy and quick. Read these these tips about the process. The City Pay system only allows payment of the full balance on an account or the past due amount (all amounts over 30 days in arrears).

Where is the city of Troy billing and collection office?

The City of Troy Billing & Collection Department is primarily responsible for the Customer Service side of the city utilities. As a new resident, you would come to our office, located on the first floor of city hall, to sign up for water, sewer, refuse & recycling service.

Where can I pay my Galveston County water bill?

The drop boxes are located on the east side of the building. One is attached to the building, and the other is a free-standing unit. If you need help paying your bill, call customer service at (281) 337-1576 to obtain contact information of local community bill payment assistance partners.

Where do I pay my water bill in Greensboro NC?

The City of Greensboro has no contract with any third party payment center to take payments for water utility bills. There may be businesses advertising that they take utility bill payments on behalf of the City of Greensboro, but these are non-authorized payment locations.