Users' questions

How long does Amazon hold funds after suspension?

How long does Amazon hold funds after suspension?

90 days
Amazon claims the right to hold all their funds for 90 days after account suspension.

How do I Unsuspend my Amazon seller account?

Steps to get your Amazon account reinstated from a suspension:

  1. Read the suspension notice.
  2. Diagnose the reason suspended, and identify how to adhere the policy Amazon claims you violated.
  3. Fix the problem.
  4. THEN – Write an appeal response to the suspension.
  5. Wait 7 days.

Can I reactivate my Amazon seller account?

From the Account Page Alert. Visit your Amazon Seller home page. Click the “Reactivate your listings” link. At this time your listings are not being displayed for sale”; it will include the link that allows you to reactivate these settings.

How do I get unbanned from Amazon review?

Opening an immediate dialogue can sometimes get the ban lifted if they got it wrong, but if you did break their ToS or guidelines, repeatedly, there is nothing you can do now. You needed to appeal the moment the ban happened. If that failed, there is nothing you can do. Amazon wields an orbital nuke.

How long will Amazon hold your account?

Forever. As a new seller who registered to sell on Amazon on or after 15th August 2016, you are subject to the Estimated Delivery date reserve. The money you make from a sale will be held in your account for at least 7 days after the estimated delivery date of each order.

Does Amazon hold seller funds?

A rising trend in Amazon holding seller funds has many sellers concerned – with any issues that come up on your account, warranted or not, Amazon’s policies state that your funds can be held for up to 90 days.

How do I get my Amazon seller account back?

To reinstate your seller’s account, send a petition to Amazon. Use the below steps:

  1. In your account, go to the Seller Central.
  2. Navigate the performance tab, and from the dropdown choose Performance Notifications.
  3. Locate the Suspension Notice and then click on the appeal tab.

Are you allowed to have 2 Amazon seller accounts?

Multiple seller accounts are prohibited by Amazon’s selling policies. However, if you have a legitimate business reason, you can open a second account, but it must be kept separate.

Can Amazon ban your account for reviews?

Now Amazon has announced a nearly full ban on compensated reviews. There are a number of sites and social media groups that promote these free and discounted items, with the condition that the person receiving the product write an Amazon review within a given timeframe.

What happens if your Amazon account gets suspended?

It’s not all been great news for sellers though, with an increasing number of Amazon accounts being hit with the dreaded Amazon account suspension. For many sellers, an Amazon suspension is a major risk to their income and reputation and the whole experience can be very stressful.

Can a seller appeal an Amazon account suspension?

As soon as an attorney is involved, the appeal process is significantly delayed. Sometimes Amazon becomes completely unresponsive until the seller starts personally contacting them regarding their suspension.

How long does it take for Amazon to suspend a seller?

Unless it’s a very minor violation, the process can take days, or even weeks. Most suspensions require multiple back and forth communications with Seller Performance. Seller Performance suspends thousands of sellers on a daily basis, and Seller Performance investigators only take a few minutes to review each appeal.

What’s the difference between banned and suspended on Amazon?

Every day hundreds of honest third-party sellers get suspended, denied or banned by Amazon. What’s the difference? Suspension means you still have a chance to appeal. You’ll need to work a plan of action. Denied means your appeal was rejected but you still have a chance to submit a revised plan of action. Banned is the worst scenario of the three.

How can I find out why my Amazon account has been suspended?

You can find out why your account has been suspended by checking your Performance Notifications within Seller Central. A suspended seller will also receive a notification titled “ Your Amazon.com selling privileges have been removed ” with a list of ASINs that Amazon believe have violated their policies.

What happens when a seller is suspended on Amazon?

Sellers who’ve been suspended often get frustrated with the fact they can’t pick up the phone and speak to someone to resolve the issue. Every minute a seller is suspended, they’re losing money! In some instances, it can take weeks or months for sellers to get reinstated. Amazon feels your performance is taking a dive.

How long does it take to get my Amazon account reinstated?

Amazon rarely reinstates an account after the first appeal is sent. Unless it’s a very minor violation, the process can take days, or even weeks and requires back and forth communication with Seller Performance. Seller Performance suspends thousands of sellers on a daily basis, and investigators only take a few minutes to review each appeal.

Every day hundreds of honest third-party sellers get suspended, denied or banned by Amazon. What’s the difference? Suspension means you still have a chance to appeal. You’ll need to work a plan of action. Denied means your appeal was rejected but you still have a chance to submit a revised plan of action. Banned is the worst scenario of the three.