How does Fidelity Investments treat its bad customers?

Financial institutions are perhaps best known for treating low-value customers differently from good ones. For instance, bad customers at Fidelity Investments are made to wait longer in queues to have their calls taken by call centers, according to examples cited in the study.

Who are the brokers and custodial services for fidelity?

Brokerage services provided by Fidelity Brokerage Services LLC (FBS), and custodial and related services provided by National Financial Services LLC (NFS), each a member NYSE and SIPC. FPWA, FPTC, FBS and NFS are Fidelity Investments companies. These advisory services are provided for a fee.

Is it a good idea to fire low value customers?

One thing companies have done is to figure out who are their profitable customers, and they have concluded that firing low-value customers is a good idea. The problem, however, is that while this idea seems to make sense, it only makes sense in situations where there is no competition, which is very unlike the real world.

How much is the fidelity options regulatory fee?

There is an Options Regulatory Fee from $0.03 to $0.05 per contract, which applies to both option buy and sell transactions. The fee is subject to change. * Fidelity ® Wealth Services is an investment advisory service that provides nondiscretionary financial planning and discretionary investment management for a fee.

Is there good customer service at Fidelity Investments?

In the past, going back a few years Fidelity was a pleasure to deal with. The firm seemed to be staffed with very knowledgeable, and efficient customer service representatives. Sadly, such is not the case now. Fidelity Investments would not be my recommendation to care for your nest egg.

What do you need to know about fidelity alarms?

Fidelity Alarm provides service, installation, and maintenance of various types of video surveillance systems. Our Home Control Solutions have various levels of security to help you find what best fits your family’s needs and budget. Our thorough inspection makes sure your system meets all requirements.

What did the Fidelity Financial Advisor say to me?

Selected one of the available times and provided topics to discuss on Friday. Late Wednesday night the Financial Advisor calls and indicates he has another meeting at that time and can’t make it. He then suggests that I work with someone else and quickly hangs up. Absolute lack of customer empathy, support, or respect.

Is the fidelity custodial account a good choice?

Overall, Fidelity Investments is a solid choice for customers looking for a brokerage account. But there are also better priced options available in a very competitive industry of investing for retirement. Continue Reading. Fidelity Trade Settlement Date; Fidelity Custodial Account; Free Level 2 Stock Quotes; Extended Hours Trading