How do I speak to a representative at Direct Express?
How do I speak to a representative at Direct Express?
Page Contents
- 1 How do I speak to a representative at Direct Express?
- 2 Who handles Direct Express?
- 3 Has direct express receive stimulus checks?
- 4 How to report unauthorized use of direct express card?
- 5 How to get your money back from usdirectexpress?
- 6 When to call direct express for identity theft?
- 7 How to contact direct express for personal information?
In order to quickly reach a live person in Direct Express customer service, you need to dial 1-888-741-1115. Then select English (press 1), Spanish (press 2) or another language (press 3) to proceed.
Who handles Direct Express?
Comerica Bank
January 07, 2020. The U.S. Department of the Treasury’s Bureau of the Fiscal Service (Fiscal Service) today announced the selection of Comerica Bank as the financial agent for the Direct Express® prepaid debit card program. The new agreement is for 5 years, beginning in January 2020.
Was Direct Express Hacked?
Many dissatisfied users claim their Direct Express cards were hacked and that they were scammed. One person said that they’d had 11 unauthorized charges, each for $250! Another said that their laptop was hacked, and they were contacted by someone claiming to represent Direct Express.
Has direct express receive stimulus checks?
Only current Direct Express cardholders are able to receive their third stimulus payment on their cards. Those who currently don’t have a Direct Express card cannot sign up for one now in order to receive their stimulus funds, the company stated on March 23.
Detect unauthorized charges or withdrawals quickly by calling the Customer Call Center or visiting our website www.USDirectExpress.com. Immediately report such unauthorized use to the Comerica Customer Call Center using the number on the back of your card.
Who is the owner of the direct express account?
The account held at Comerica Bank to which your Benefits are electronically transmitted by the Agency and which you access by the use of your Card. You are the owner of the funds in the Card Account. The funds are FDIC insured to the maximum amount permitted by law.
How to get your money back from usdirectexpress?
If you see any transactions you do not recognize or authorized, you should immediately call customer service at 1-888-741-1115 and file a complaint for an investigation. The sooner you call them, the better your chances of getting your money back. Can I Get a Paper Statement Mailed?
When to call direct express for identity theft?
Call Direct Express customer service if you suspect that you are a victim of identity theft (i.e., you notice unauthorized transactions on your debit card transaction history). It is important to act as quickly as possible to minimize the loss of funds in your account. Please contact us at the number located on the back of your debit card.
Detect unauthorized charges or withdrawals quickly by calling the Customer Call Center or visiting our website www.USDirectExpress.com. Immediately report such unauthorized use to the Comerica Customer Call Center using the number on the back of your card.
Where do I sign up for direct express?
To sign up for the Direct Express ® card, please contact our enrollment center between the hours of 8:00 AM CST to 6:00 PM CST Monday through Friday. Direct Express®, Payment Processing Services. P.O. Box 245998
How to contact direct express for personal information?
If you have responded to any communication asking you to provide any card or personal information, please inform Direct Express ® customer service immediately by calling the number on the back of your card. Realize the potential of your Direct Express ® card with 24/7 customer service.
If you see any transactions you do not recognize or authorized, you should immediately call customer service at 1-888-741-1115 and file a complaint for an investigation. The sooner you call them, the better your chances of getting your money back. Can I Get a Paper Statement Mailed?