Users' questions

How do I contact Uber without a phone?

How do I contact Uber without a phone?

The Uber app is made for use on smartphones. If you don’t have a smartphone, you can still login to your account and request a ride by visiting our mobile website, m.uber.com.

How do I recover my lost phone with Uber?

Tap on Menu (☰) on the left top corner of the app –> Select any trip from ‘Your Trips’ –> Scroll down & select ‘I lost an item’ –> Tap on ‘My friend/ relative lost their phone in an Uber’ & provide a few required inputs. We will try and reach the driver-partner and will share an update usually within 24 hours.

What do I do if I left my wallet in an uber?

If you leave something in an Uber, here’s what to do:

  1. Open Uber on your phone.
  2. Open the menu button on the top-left of the page.
  3. Select “Your Trips.”
  4. Choose the trip where you think you lost an item.
  5. Pick “I lost an item” from the list.
  6. Choose “Contact driver about a lost item.”
  7. Enter in a number for Uber to call.

Who is responsible for items left in a car by Uber?

Neither Uber nor drivers are responsible for the items left in a vehicle after a trip ends. We’re here to help, but cannot guarantee that a driver has your item or can deliver it to you.

What to do if you lose your phone in Uber?

I lost my phone in Uber. Calling your driver by logging in to help.uber.com is the best way to retrieve an item you may have left in an Uber. However, if you’re unable to login to help.uber.com, please share the following details with us. Share your Uber registered name (Required) Your contact details (Required)

Is there a fee to report a lost item on Uber?

If you left your item on a trip that someone else requested, that person should report the lost item through their own Uber app. This helps us connect to the right driver, faster. A $15 fee is charged to your account once your lost item is returned to pay a driver for their time.

What happens if I leave a voicemail with my Uber driver?

NOTE: If you leave a voicemail and share a contact phone number with your driver, you understand that the driver may then contact you directly through that phone number. Your driver will then have that number indefinitely and/or as long as they choose to retain it. . . .

How to find a lost phone on Uber?

1 Tap the menu icon to open the main menu. 2 Select “Your Trips” and then the trip on which you lost your phone. 3 Tap “Find lost item” and then “Contact driver about a lost item.” 4 The person who requested the trip can enter their phone number to call the driver and coordinate the return of your phone.

Neither Uber nor drivers are responsible for the items left in a vehicle after a trip ends. We’re here to help, but cannot guarantee that a driver has your item or can deliver it to you.

What to do if you leave something in an Uber?

Calling your driver by logging in to help.uber.com is the best way to retrieve an item you may have left in an Uber. However, if you’re unable to login to help.uber.com, please share the following details with us.

NOTE: If you leave a voicemail and share a contact phone number with your driver, you understand that the driver may then contact you directly through that phone number. Your driver will then have that number indefinitely and/or as long as they choose to retain it. . . .