Users' questions

Does Samsung warranty cover stolen phones?

Does Samsung warranty cover stolen phones?

Samsung’s premium after-sales service plan Samsung Care+ currently covers accidental damage, including cracked screens, drops, and accidental liquid damage. It currently doesn’t cover burglary or theft of a device.

What to do when your Samsung gets stolen?

What to do if you have lost your Galaxy device

  1. Find your phone or tablet using Find My Mobile.
  2. Track a missing phone or tablet.
  3. Extend your phone’s or tablet’s battery life.
  4. Make your phone or tablet play a ringtone.
  5. Remotely lock your phone or tablet.
  6. Erase all data from the phone or tablet.

Can Samsung block my stolen phone?

If your Samsung smartphone was stolen, and you registered it with a Samsung account, visit findmymobile.samsung.com/ and log in to that account. Select your device on the left to track the phone’s location, lock it with a new password, or wipe all its data permanently.

How do I set up a replacement Samsung phone?

Note: The steps may vary a bit, depending on the version of Android operating system installed on your device.

  1. Open back cover and Place Battery and Sim Card.
  2. Power ON the Phone.
  3. Select Language.
  4. Sign in to Wi-Fi Network.
  5. Agree to Terms and Conditions.
  6. Transfer Data From Your Old Phone Using Tap and Go.

Does Samsung still offer free screen replacement?

Today, Samsung is proud to announce our Free Repairs for The Frontline* initiative, in partnership with uBreakiFix. This program will provide free repair services for Samsung smartphones, including cracked screen and battery replacement, to all first responders and healthcare professionals through June 30, 2020.

Does Samsung Replace cracked screens free?

Cracked screens on Samsung devices are not covered under the Samsung Limited Warranty, but we can still assist you! Samsung replaces screens with genuine parts and warrants the repairs for the remainder of the original one year limited warranty or 90 days, whichever is longer, at a charge.

Is there any way to Unblacklist a phone?

The only way that you can bypass a blacklist or unlock a blacklisted phone is through a third-party unlocking company. An unlocking company can only do so much as well. They can get a blacklisted phone unlocked with or without the use of an unlock code.

Can a Samsung be blacklisted?

If your device has been lost or stolen please contact your Network Service Provider. They are able to blacklist your device with the support of your device’s IMEI number.

How do you find your Samsung phone when its turned off?

An Android phone can be found through the Android Device Manager. To find your phone, simply go to the Find My Device site and log in using the Google account that is associated with your phone. If you have more than one phone, choose the lost phone in the menu at the top of the screen.

How can I block my stolen Samsung by IMEI?

If you lost your device, at first you can submit a FIR at your nearest police station. Tracking the mobile via IMEI is under authorization of law enforcement agency e.g. Police. IMEI number can be blocked by Mobile service provider (Mobile network operator)

How do I transfer stuff from my old phone to my new Samsung phone?

  1. Launch Smart Switch App on your new Galaxy smartphone. Go to Settings > Cloud and Accounts > Smart Switch > USB Cable.
  2. Connect both devices with USB Cable and USB Connector to begin.
  3. Select Send on your old device and Receive on your new Galaxy Smartphone.
  4. Select your content and start Transfer.

Can a stolen phone be replaced by Asurion?

One of the great myths of handheld device insurance is that filing a claim is a frustrating, difficult, time-consuming experience—but if your phone is lost, stolen, or damaged, Asurion makes it easy to get your hands on a new phone quickly. As a matter of fact, Asurion sends an astounding 96 percent of replacement devices the very next day*.

What do I get when I submit a device claim?

After you submit the device claim, you should receive an email with shipping and tracking information for your replacement device.

Where to file a claim for T-Mobile protection 360?

File your claim quickly and easily, online at www.mytmoclaim.com or through the Tech PHD app. You’re covered for hardware service (mechanical breakdown) issues, accidental damage, loss, and theft. Device accidentally dropped in water? Covered!

How many claims can be made on a T-Mobile phone?

Maximum of two approved claims within a 12-month period for Device Protection and a maximum of three approved claims within a 12-month period for Protection<360> for claims of accidental damage, loss, or theft (subject to your service fee/deductible).

Can a Samsung Galaxy S10 be repaired with Asurion?

Only 3% of Galaxy claims were for water damage last year. Asurion covers the other 97% of things that can go wrong. The new display on Galaxy S10 phones can make it costly to repair the screen if damaged. With Asurion, you can get an affordable repair as soon as the same day.

What to do if you have lost your Samsung Galaxy device?

1 Find your phone or tablet using Find My Mobile. Note: Make sure you have all the Find My Mobile requirements already set in place in the event of 2 Track a missing phone or tablet. 3 Extend your phone’s or tablet’s battery life. 4 Make your phone or tablet play a ringtone. 5 Remotely lock your phone or tablet. See More…

How much does a Samsung care + repair cost?

With Samsung Care+, you’ll enjoy cracked screens repaired for $29, coverage for accidental damage and mechanical breakdowns, plus 24/7 dedicated support. Read our frequently asked questions to learn more.

What kind of insurance does Samsung Galaxy have?

Coverage for loss, theft, damage (including water damage and broken screens), and malfunctions. Only 3% of Galaxy claims were for water damage last year. Asurion covers the other 97% of things that can go wrong. The new display on Galaxy S10 phones can make it costly to repair the screen if damaged.