How long is cloud storage good for group chats?

The old chats will be subject to the original channel or group chat admin’s cloud storage retention rule. For free users, cloud storage is set to 2 years by default (even though they can’t access it in the admin portal).

How are chat messages stored in the cloud?

Cloud Storage: If this setting is enabled, Zoom will automatically save all persistent chat messages to the cloud. Specify how time period to store messages, then click Save. After the specified cloud retention period, Zoom will remove all the persistent chat messages and its metadata from the cloud.

How long are chat messages stored in Zoom?

If messages are being stored for 1 month or less, a yellow banner will appear in your Zoom chat window, notifying the members of your account of how long messages will be stored.

What is session recall and what does it do?

Session Recall is an application designed to save the settings of analog devices without memories. It will allow you to save complete configurations of one or more devices into sessions that you can recall at any time.

Cloud Storage: If this setting is enabled, Zoom will automatically save all persistent chat messages to the cloud. Specify how time period to store messages, then click Save. After the specified cloud retention period, Zoom will remove all the persistent chat messages and its metadata from the cloud.

Can a canned response be used in live chat?

Pro Tip: You can also use many of these responses as live chat canned response examples! This would help by: Saving you from having to proofread a response before you send it (they’re already spelled correctly!). Allowing you to respond to customer questions without having to remember every detail or research the answer.

The old chats will be subject to the original channel or group chat admin’s cloud storage retention rule. For free users, cloud storage is set to 2 years by default (even though they can’t access it in the admin portal).