Helpful tips

Why is PlayStation taking money from my account?

Why is PlayStation taking money from my account?

The most likely reason that PlayStation is taking your money is your signed up to either PlayStation Network or PlayStation Now(or both) and you have the auto-renewal option ticked, meaning PlayStation will continuously take money from your account until you deselect the option.

Can I get my money back from PSN wallet?

PSN top-ups—If you put money in your PlayStation Network wallet, you can either spend it or say goodbye to it. The PSN Cancellation Policy strictly states that funds added to your wallet are non-refundable.

Can you dispute a PlayStation charge?

If you have bought something on PlayStation Store but have changed your mind about the purchase, you may be able to request a refund. To find out more, including how to make a refund request, please select the type of content you have purchased below.

Why did my PlayStation account get banned for no reason?

There may be many reasons for this ban. Some of them being non-payment for subscription and behaving recklessly while gaming. If you find that all your bills have been paid, then you might have been caught bullying or using obscene language on the network which could have gotten you banned.

How do I get a refund on PS4 2020?

How to request a refund on a PS4 or PS5 game

  1. Go to playstation.com/en-us/support/store/ps-store-refund-request/.
  2. Select Request Refund.
  3. If you were the owner of the account that was charged, select Yes in the chat window that opens up.
  4. Select why you’d like a refund.
  5. Select why you’re returning the game.

Can you get banned for PS4 messages?

Although PlayStation does not constantly listen to matches for swearing, if someone reports you, then they will begin to listen while you are online. Unfortunately, these messages are what gets people banned the most for having curse words and swear words in them.

Are there any fraudulent activity on PlayStation Network?

According to reports on Reddit, several PlayStation Network members experienced fraudulent activity on their accounts recently. Accounts were hacked, passwords were changed, user access was denied, equipment was deactivated, and hundreds of dollars in unauthorized transactions were made.

What to do if money has been taken from your PlayStation account?

If money has been taken from your account: If you pay using PayPal, contact them straight away as well and cancel any pre-approved purchases connected to your PlayStation account. It will not stop the already processed payments but PayPal can stop any further transactions. The same goes with any debit or credit cards.

How much money was stolen from my PSN account?

Kadjar says his PSN account was hacked and used to make $600 worth of fraudulent purchases, but when he complained to Sony about this, Sony said they could only refund him $150, not even in cash but in PSN credit: This morning, I started receiving emails indicating a number of purchases on my PSN account.

Are there any hacked accounts on the PlayStation Network?

Two pieces of bad news for PlayStation owners: In the past few days, multiple PlayStation users have complained that their PlayStation Network (PSN) accounts have been hacked, and the hackers made hundreds of dollars’ worth of fraudulent purchases.

Why is my PlayStation account on my bank statement?

I have noticed a payment to PlayStation on my bank statement. It could be possible that someone has used your payment details to make a purchase on PlayStation Store. If you believe this to be the case, contact your card provider (the number is on the back of the card) immediately to report unauthorized use.

What to do about unauthorised purchases on PlayStation?

I have noticed a payment to PlayStation on my bank statement. It could be possible that someone has used your payment details to make a purchase on PlayStation Store. If you believe this to be the case, contact your card provider (the number is on the back of the card) immediately to report unauthorised use.

What to do if your PlayStation account is hacked?

If you notice a payment to PlayStation on your bank statement without an account, it may meant that someone has used your payment details to make a purchase on the PlayStation Store. In this case, you need to contact your card provider to sort the issue out.

Kadjar says his PSN account was hacked and used to make $600 worth of fraudulent purchases, but when he complained to Sony about this, Sony said they could only refund him $150, not even in cash but in PSN credit: This morning, I started receiving emails indicating a number of purchases on my PSN account.