When do you need to do a screening call?

In this instance, you may need to screen calls for them so that they are not interrupted except for the most urgent or pertinent calls. Screening calls with finesse is a skill you will perfect with practice. It is extremely important that you know which people should be put through when you are screening calls.

Where can I apply for a worker screening check?

Workers engaged to provide NDIS supports and services to registered NDIS providers, unregistered NDIS providers and self-managed participants can apply for an NDIS Worker Screening Check through a state or territory agency. Each agency has a ‘Worker Screening Unit’.

How can I screen calls when callers?

At the same time, the sales people calling know that they are being screened. They know that the likelihood of receiving a call back is very very low. They also know that if they can get your boss on the phone then they have a much higher likelihood of making a sale.

Do you talk to the person you are screening?

If you talk to the person whose calls you are screening and get a list of callers or types of calls to put through, you will be able to stop any other calls more efficiently and disturb your colleague less often.

What happens when you do a screening call?

Just remember when screening calls that your job is to get as much information as possible from the caller. What happens beyond that point is not your concern. Screening calls involves simply putting through pre-approved callers and taking messages for everyone else.

If you talk to the person whose calls you are screening and get a list of callers or types of calls to put through, you will be able to stop any other calls more efficiently and disturb your colleague less often.

Do you know how to screen a phone call?

Screening calls is an art. Not only do you have to know which calls to screen and which to put through, but you must have enough finesse to gracefully re-direct calls or request that the caller try again later.

How do I activate call screening on my cell phone?

To activate Call Screening: Lift the receiver and listen for the dial tone. Press *60. A menu of options will guide you through this feature.