Is it illegal to refuse someone a refund?

It’s illegal to display any notice that deliberately misleads consumers or deceives them about their rights, for example a sign that says you do not accept returns or offer refunds. Read more about consumer protection from unfair trading.

Can a shop refuse a refund with a receipt?

If you simply change your mind, the retailer has no legal obligation to give you your money back, should you return an item without a receipt. However, many stores will offer an exchange or credit note, so its always worth asking.

Do retailers have to give a refund?

Retailers don’t have to give you a refund or exchange if you simply change your mind. Always check the store’s returns policy. Your rights under the consumer guarantees do not have a specific expiry date and can apply even after any warranties you’ve got from a business have expired.

Can you sue a company for taking too long to refund?

When a refund policy is part of a sales contract, it should be considered generally binding under contract law. That is, if you sign a contract that states that you can receive a refund in a certain situation, you may have the right to sue the company for breach of contract if it later denies that refund.

How to check the status of your Connecticut tax refund?

Select Check the Status of Your Refund found on the left side of the Welcome Page. You must have your social security number (or your spouse’s social security number if it is a joint return and your spouse’s number is entered first on the return) and the exact amount of the refund request as reported on your Connecticut income tax return.

When to decline a refund due to condition?

This becomes especially true if you cannot issue a refund due to the condition of the returned item or your business policy on returns & refunds. Your business needs a firm Return and Refund Policy, the means to enforce the policy, and effective strategies when communicating declined refunds to customers. 1. Refund Policy or Terms & Conditions

What to do when a store denies a refund?

When a merchant denies your request for a refund, it may seem that there’s nowhere else to turn. But if you used a credit card to pay, you have a powerful tool that you can use — the chargeback. (See also: How to Return Items Through Your Credit Card If the Store Refuses)

How to get your money back when you are denied a refund?

If the merchant does not resolve your issue, contact your credit card company to dispute the credit charge and initiate the chargeback process. You may need to initiate the dispute within 60 days of the purchase, depending on your credit card company’s policy. Step 4. Document your complaint

Select Check the Status of Your Refund found on the left side of the Welcome Page. You must have your social security number (or your spouse’s social security number if it is a joint return and your spouse’s number is entered first on the return) and the exact amount of the refund request as reported on your Connecticut income tax return.

Can a store refuse to refund a Bottle Deposit?

It doesn’t have to be one they sold, either; just as long as the store sells that brand, in that size, it has to return the deposit. Schain said there’s been a problem getting some stores to refund the deposit since the law was enacted in 1980, even though they can be fined up to $500 for three offenses under the law.

What to do if you have not received your tax refund?

If you mailed the return more than 12 weeks ago and have not received your refund or any other correspondence from DRS about your return, please contact DRS during business hours at 860-297-5962. Refund FAQ’s: Review the Refund answers in the Taxpayer Answer Center.

Can a seller refuse to give a customer a refund?

If seller has a non-refund, exchange, or credit policy, the policy must be clearly indicated by a sign posted at the point of display, the point of sale, or the store entrance. If the seller fails this requirement, the customer is entitled to a return.