Trending

Is it bad to contact your current employer?

Is it bad to contact your current employer?

There is no problem saying “no” to contacting your current boss if you’re trying to keep your job search a secret . Doesn’t this set a bad impression with a potential employer? No. Most hiring managers understand that you may not want your current employer to find out that you’re looking for work elsewhere.

Why is my customer service team so dissatisfied?

There will be times when a customer is dissatisfied but may not be able to clearly describe why. It could be because they encountered multiple issues or simply did not have an enjoyable customer experience. In any case, your customer service team may receive a complaint that expresses this dissatisfaction without specifics.

Why is it important to address customer complaints?

Increasing customer satisfaction is a fundamental goal for any organization, and how your support team addresses complaints can have a tremendous influence on customer retention.

How to answer ” may we contact this employer?

Things to Remember When You See the Question, “May We Contact This Employer?” Say “yes,” unless there is a real good reason not to. Check with your past employer before putting them down as your reference. A “no” might be counted as a first round disqualifier for some companies.

There is no problem saying “no” to contacting your current boss if you’re trying to keep your job search a secret . Doesn’t this set a bad impression with a potential employer? No. Most hiring managers understand that you may not want your current employer to find out that you’re looking for work elsewhere.

What should I do if I have a problem with a company?

Often, the problem can be resolved quickly by doing do, so don’t forget to ask to “escalate” your call if the customer service representative is not helpful. Ask politely if you could be transferred to someone with the authority to help resolve your complaint. If it is a small company, ask to speak with the owner.

What should I do if I have a problem with a purchase?

You should be able to learn pretty quickly whether the problem will be resolved. Go to the company to return the purchase, or if there is a need to meet with someone to examine the item, receipts or statements. Complaining in person helps to force the issue, but is not always necessary.

Do you have the right to complain about a product?

Everyone has consumer rights. You have the right to know what you will receive before you pay for a product or service, obtain what you pay for, complain when you are not satisfied, and get your money back when you have a legitimate complaint.