How do I look up an eBay order?

Where to find your order details

1. Select Purchase History – opens in new window or tab.
2. Find your item in the list.
3. Select View order details.

How do I track my eBay order as a guest?

To track items you bought as a guest, you’ll need the order confirmation we sent to the email address you entered at checkout.

1. Find your eBay guest order confirmation email. The subject line starts with “Order Confirmed”.
2. Select View order details.
3. Select Show shipping details.

How long does it take for eBay orders to come in?

This can range from the same working day, to up to 30 business days from when they receive payment. Shipping or courier services: Most sellers offer a variety of delivery options, so you can choose the service you prefer when you’re checking out. Delivery times can vary depending on which service is used.

Why hasn’t my eBay order shipped yet?

If your item hasn’t arrived yet it may still be in transit, so the first thing to do is to check the delivery information. You can find your order’s delivery information in your Purchase history – opens in new window or tab. You’ll be able see the item’s expected delivery date, and the address it’s being shipped to.

Do eBay orders arrive early?

Absolutely. They can come earlier and later. The expected delivery is based on “average” delivery time.

How long does a seller have to respond to a message on eBay?

You have 8 days to respond to the request: you can either offer a refund or a replacement. If you don’t reply, or don’t offer those options the buyer can ask eBay to step in.

What happens if eBay seller does not send item?

If your item hasn’t arrived, you’re protected by the eBay Money Back Guarantee and can either ask the seller for a refund, or for them to send you a replacement item (if they have one).

When do you need an eBay order number?

You need the order number if you ever need to speak to us or your seller about a purchase. You can find all the information for a particular purchase, including shipping address, order number, and tracking details, in your order details. Follow these steps to find your order details: . Find your item in the list.

Where do I Find my Order Confirmation on eBay?

Find your eBay guest order confirmation email. The subject line starts with “Order Confirmed”. Select View order details. Select Show shipping details. You’ll see a delivery status bar with a delivery company, tracking number, and the item’s current location.

What to do if your order hasn’t arrived on eBay?

. You’ll be able see the item’s expected delivery date, and the address it’s being shipped to. If the shipping address you provided during checkout is incorrect, select Contact the seller on the order’s delivery information page and see if they’ll cancel the order. They can then relist the item for you to repurchase with the correct address.

How can I track my order on eBay?

If your seller is using a tracked shipping service you’ll be able to view carrier information and your order’s current location. If your item isn’t being sent with tracking, you’ll be able to see the expected delivery date for your package.

What do you get when you order on eBay?

Every time you purchase an item on eBay, you’ll receive an order confirmation email letting you know your order is complete and that your item should soon be on its way. Your order confirmation email will contain your estimated delivery date, any available tracking information, and your order number.

Find your eBay guest order confirmation email. The subject line starts with “Order Confirmed”. Select View order details. Select Show shipping details. You’ll see a delivery status bar with a delivery company, tracking number, and the item’s current location.

To track items you bought as a guest, you’ll need the order confirmation we sent to the email address you entered at checkout. Find your eBay guest order confirmation email. The subject line starts with “Order Confirmed”. Select View order details. Select Show shipping details.

What to do if delivery date has passed on eBay?

If the delivery date has passed, and the delivery details are correct, let the seller know there’s an issue. The first thing to do is check your item’s estimated delivery date, to see when it’s due. To do this, select View order details in your order confirmation email.