Helpful tips

Does a MoneyGram transfer expire?

Does a MoneyGram transfer expire?

MoneyGram money orders do not expire. Money orders that remain uncashed after a year may be subject to a monthly service charge that will reduce the value of the money order. The amount of the monthly service charge can vary and can be found in the “service charge” section on the back of your money order.

How can I see my MoneyGram transaction history?

How can I check my MoneyGram history? Go to the login page on the main MoneyGram website. Find the transaction history for your account and view the order you submitted. You should find the status of the send-order there.

How long do I have to withdraw money from MoneyGram?

If you ask us to process a Transfer to an individual Receiver to be collected in cash at a MoneyGram Location and the Transfer Amount has not been collected within ninety (90) days, we will treat the Transfer as no longer capable of execution (an “Expired Transfer”).

How do I get my money back from MoneyGram?

When time is of the essence, you should give a ring to MoneyGram’s customer service team at 212-975-9265 and request they cancel the transaction for you. You’ll have to provide your transaction reference number, the money’s destination, and the original amount sent.

Can MoneyGram be traced?

Tracking a MoneyGram money order is a bit easier. Call MoneyGram’s automated response line at 1-800-542-3590 or use MoneyGram’s online tracking system. You’ll need to provide your money order number and the exact dollar amount; the system should then tell you whether the item has been cashed or not.

How can I talk to a live person at MoneyGram?

Ways to contact us

  1. Visit our frequently asked questions for answers to common questions.
  2. Call: 800-269-4556.
  3. Email: [email protected].
  4. Complete the form below.

How do I contact MoneyGram by phone?

If you suspect fraud on a transaction that has not yet been received, please contact our Customer Care Center at 01-800-926-9400 in order to have the transaction cancelled immediately.

When did Travelers Express buy the MoneyGram business?

In November 2000, the MoneyGram brand and business was sold to Travelex as part of its acquisition of Thomas Cook Financial Services for £400m. In 2003, Travelers Express gained full ownership of the MoneyGram network, including MoneyGram International.

When was the first MoneyGram Payment System established?

By the late 1990s, MoneyGram Payment Systems had served customers at over 22,000 locations in 100 countries. Moneygram International Ltd. was established in 1997 by MoneyGram Payment Systems Inc. and Thomas Cook, a year after the company had gone public.

How long does it take to send money Through MoneyGram?

MoneyGram is here to help you take care of life’s many situations. Send money to loved ones at approximately 350,000 agent locations around the world in minutes* Pay bills to over 13,000 companies across the U.S. *Subject to agent operating hours and compliance with regulatory requirements.

Who is the parent company of MoneyGram International?

History MoneyGram International formed as a result of two businesses merging, Minneapolis -based Travelers Express and Denver -based Integrated Payment Systems Inc. MoneyGram was first established as a subsidiary of Integrated Payment Systems and afterwards became independent company before it was acquired by Travelers in 1998.