Helpful tips

Do I need to disconnect water when moving?

Do I need to disconnect water when moving?

When you (or your tenants) move in, the water will be ready to use as we don’t turn it off between owners. Note about tenants: The water bill is the responsibility of the owner, even if the property is rented out.

What happens to water bill when moved?

When you’ve moved If you’re staying with the same water company, you need to let them know your new address. If your new home has a water meter, take a reading as soon as you move in. You can’t ask for the meter to be removed.

What happens to utilities when you move house?

When you move house, you need to contact your gas, electricity, and water suppliers to tell them you’re moving out of your current property. You’ll then be sent a final bill based on the final meter readings (remember to give your suppliers your new address so they can send this out).

How do I cancel my utilities?

You can either call your utility to stop service and close your account, or you can make the request online (if you have an online account already activated. You will need to provide the following information to close your account: Your full name. Your utility account number.

When to cancel or transfer utilities before moving?

About a month before moving, you should call and notify any relevant services that you need to cancel, transfer or set up new service. By calling in advance, you’re not only helping yourself, but also these companies are more likely to be friendly and give you helpful service.

What happens to my water bill when I move out?

You can submit a final meter reading on the day you move out, this will help keep your final bill as accurate as possible. If you’re moving out of our area, we’ll close your account. You’ll need to let us know your: If your final bill is in credit, then we’ll refund the money to you.

What should I do when I cancel my water and gas service?

When you call to cancel your service, you should ask the company to come out and do a final reading of your meters. (This is especially true for water and gas). This reading will provide you with final numbers before you move, so that you can be sure your last bill is accurate.

How long does it take to cancel utilities on an old house?

You will likely need about 2-3 weeks between when you call to cancel, and the exact day you’d like your services to end, so begin thinking about this as early as possible. Contact each company. Moving down the list you created, contact each company one at a time, and inform them of your move.

About a month before moving, you should call and notify any relevant services that you need to cancel, transfer or set up new service. By calling in advance, you’re not only helping yourself, but also these companies are more likely to be friendly and give you helpful service.

How to request to stop or transfer water service?

You can request to stop or transfer your water service the following ways: Phone our Customer Service Center at (813) 272-6680 In person at one of our Customer Service Centers: Northwest Service Center 15610 Premier Drive. Tampa, FL 33624 Online By completing the request form

When you call to cancel your service, you should ask the company to come out and do a final reading of your meters. (This is especially true for water and gas). This reading will provide you with final numbers before you move, so that you can be sure your last bill is accurate.

You will likely need about 2-3 weeks between when you call to cancel, and the exact day you’d like your services to end, so begin thinking about this as early as possible. Contact each company. Moving down the list you created, contact each company one at a time, and inform them of your move.