Users' questions

Can you check into Planet Fitness without the app?

Can you check into Planet Fitness without the app?

Do you have to be a Planet Fitness member to access the app? No, you do not have to be a member to use the app however, only members will have access to the following app features: Digital Keytag.

Can you bring a guest to Planet Fitness without black card?

Non-members of all ages, other than PF Black Card® guests, are not allowed to wait for members in the club. Black Card members must be granted reciprocal use of all Amenities in all Planet Fitness locations.

Can I freeze my Planet Fitness membership?

Unfortunately, you cannot cancel a Planet Fitness membership via phone or email. There are two ways to freeze gym membership; customers can visit the club in person or cancel membership through a certified letter. Sometimes, the fitness club may take a long time to confirm your cancellation request.

Can I buy a lock at Planet Fitness?

Can you have your own locker at Planet Fitness? No, they have a large locker room for the men and another for the women with tall lockers and short ones. You must bring your own lock and before you leave you must empty the locker and remove your lock.

Does Planet Fitness check your picture?

Say hello at the front desk and check in using your keytag. If you haven’t already, our team members will take your picture for your member profile. Sign up for one of the free fitness training sessions at the front desk. Using any piece of equipment as long as you like!

Can I shower at Planet Fitness?

Take note, though, that while Planet Fitness locations are fine with you using the showers, they don’t offer towels. So be sure to bring your own. If you really want to pinch pennies, you can sign up for a free introductory pass, which will let you use the facilities for one day—usually after taking a tour.

Does Planet Fitness actually use the lunk alarm?

They use it to try and deter serious or heavy lifters from using Planet Fitness, as Planet Fitness’ image is built around the casual gym-goer (who may or may not even use their facility). The lunk alarm, a loud siren, is used by a national fitness chain to discourage unwanted behavior.

How long can I freeze my Planet Fitness membership?

Under membership freeze under the membership agreement, it states: Your membership can be frozen for verified medical reasons only at the time of illness, injury, or medical condition. Your fries will be limited to the time indicated as necessary by your physician up to a maximum of 3 months.

Can my girlfriend use my Planet Fitness membership?

No, they can’t. Your membership card can’t be used by anyone else. If you want to get an overview of how Planet Fitness works and if it can fit your need, you can visit a Planet Fitness facility using a guest pass.

Can you go to a hotel just to shower?

Day rooms — If you’re renting a hotel for the night, well that’s a no-brainer. Take a shower, fool! Not every hotel offers this service, but it’s worth asking. The hotel can make some cash off the room, clean it after you’ve gone, and rent it to someone else for the night.

What happens if my Planet Fitness membership is cancelled?

Please know that if your club is closed, you will not be charged any fees and your membership will remain frozen until your club reopens. I have questions about my membership and COVID-19. How do I cancel my membership?

Is the Lunk alarm at Planet Fitness operable?

But the hypocrisy of this slogan extends beyond Planet Fitness members and staff and it begins with the company as a whole. When you first walk into the building, there is a huge sign on the wall and in big words it says “LUNK ALARM.” Yes, it is a real alarm and yes, it is operable.

Is there touchless check in at Planet Fitness?

Planet Fitness is keeping our commitment to clean as we welcome you back. We’ve been doing our part to make our clean clubs even cleaner with Touchless Check-In, Cleaning Stations stocked with disinfectant spray, and practicing Social Fitnessing™ to give our members a little extra room. FREE FOR EVERYONE!

Is it wrong to call Planet Fitness a joke?

It is wrong to call Planet Fitness a joke, it is better to say that it is not necessarily aimed at people looking to build a lot of muscle. For some people it is a joke. They complain about the colourful decor, the TV screens, the focus on cardio machines and the type of people who go there.

Please know that if your club is closed, you will not be charged any fees and your membership will remain frozen until your club reopens. I have questions about my membership and COVID-19. How do I cancel my membership?

But the hypocrisy of this slogan extends beyond Planet Fitness members and staff and it begins with the company as a whole. When you first walk into the building, there is a huge sign on the wall and in big words it says “LUNK ALARM.” Yes, it is a real alarm and yes, it is operable.

Where can I get help with Planet Fitness?

As each club is a privately-owned franchise, the best place to get help to your questions and concerns is in your home club. Call or stop by your home club location and speak with a staff member at the front desk – they will be more than happy to assist you. Still Need Help?

Planet Fitness is keeping our commitment to clean as we welcome you back. We’ve been doing our part to make our clean clubs even cleaner with Touchless Check-In, Cleaning Stations stocked with disinfectant spray, and practicing Social Fitnessing™ to give our members a little extra room. FREE FOR EVERYONE!